Privacy Policy

Your privacy matters to us at Lilly & Molly Soap Co. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website and services, you agree to the practices described below.

Information We Collect

We may collect the following information when you browse our website, interact with us, or place an order:

Personal details such as your name, email address, phone number, and shipping address.
Non-personal details such as your IP address, browser type, and device information, which help us improve your experience.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchases.
Provide customer support and after-sales service.
Improve our website and personalise your shopping experience.
Send you updates, special offers, or newsletters — only if you’ve given us your consent.

Protecting Your Data

We take your privacy seriously and use appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.
However, please note that no method of online data transmission or storage is completely secure.

Sharing Your Information

We will never sell or trade your personal information.
We only share your details with trusted service providers who help us fulfil orders, deliver products, and operate our website — and only to the extent necessary to perform these services.

Cookies & Tracking

We may use cookies and similar technologies to:

Enhance your browsing experience.
Analyse website usage.
Provide personalised product recommendations or promotions.

You can disable cookies in your browser settings, but some features of our site may not work as intended.

Your Rights

You have the right to:

Access, correct, or request the deletion of your personal information.
Withdraw your consent for marketing or certain uses of your data at any time.